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Spring 2001
ISSN 0890-913X
Volume 16, Number 2

Does Information on the Internet Weaken the Case for Consumer Protection Regulation?

John C. Moorehouse, Wake Forest University
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DoesInformationontheInternetWeakentheCaseforConsumerProtectionRegulation?JohnC.Moorhouse*WakeForestUniversity...therealissueiswhether[consumer]protectionisbestprovidedby>regulation=orby>freecompetition.=ManuelF.Cohen(StiglerandCohen,1971,21)Justabouteverythingwe=veeverdonethathastodowithcommunicationandinformationhasbeendigitized,andnowwe=regoingtostarttacklingstuffthathasn=tbeendonebecauseyoucandoitonlywiththeInternet.(Levy,etal,1999,41)FromapplestoZ-cars,theregulationofconsumerproductsabounds.ThejustificationforsuchregulationisthesameeverywhereCconsumerignorance.Consumersdonotandcannotknowenoughtomakedecisionsthatareintheirownbestinterest,*IwanttothankDanielB.Kleinandananonymousrefereeforhelpfulcomments.Anyremainingerrorsaremine.properlyunderstood.1Numerousfederalandstateagenciespromulgateconsumerprotectionrules,regulations,andstandards.Atthenationalleveltheseadministrativeagenciesincludethe1Thereisawidelyacceptedargumentthatconsumerssystematicallyunderestimatetheriskofdeathfromactivitiesthathavearelativehighhazardrateandoverestimatetheriskfromsourceswithlowhazardrates.Newevidence,however,findstothecontrarythatconsumersgatheranduseinformationefficientlyinestimatingrisk.SeeDanielK.BenjaminandWilliamR.Dougan1997andDanielK.Benjamin,WilliamR.Dougan,andDavidBuschena1999.
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